1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect data about the pages or products you view, what referred you to the Site, and how you interact with it. We refer to this as Device Information. When you place an order or attempt to place one, we collect your name, billing address, shipping address, email address, and phone number. We also collect your size and color selections, and we may contact you by email, phone, or WhatsApp to confirm them. We refer to this as Order Information. Payments are processed by our payment providers, and we do not store your full card details on our servers.
2. How We Use Your Information
We use Order Information to fulfil orders placed through the Site, including processing payment, confirming your order details, arranging shipping, and providing order confirmations. We also use it to communicate with you, screen orders for fraud, and, where you have agreed, send you marketing about products you may like. You can opt out of marketing at any time. We use Device Information to screen for fraud and to improve the Site through analytics about how customers browse and interact with us. We process your personal data in line with the Nigeria Data Protection Act 2023, relying on your consent, the performance of our contract with you, our legal obligations, or our legitimate interests.
3. Sharing Your Personal Information
We share your personal information with third-party service providers who help us run the Site, such as payment processors, delivery and courier companies, website hosting, and analytics providers. We may also share information to comply with applicable laws, respond to a lawful request from a Nigerian authority, or otherwise protect our rights. For international orders, your information may be transferred outside Nigeria to complete delivery. We do not sell your personal information.
4. Data Retention
We keep your Order Information for as long as needed to fulfil your order, meet our legal, tax, and accounting obligations, and handle returns or disputes. After that, we delete or anonymise it unless the law requires us to keep it longer. You can also ask us to delete it sooner.
5. Your Rights
Under the Nigeria Data Protection Act 2023, you can request access to, correction of, or deletion of the personal data we hold about you. You can also object to or withdraw your consent for certain uses, such as marketing. Email support@nmgfashioncloud.store from the address on file and we will respond within 30 days. You also have the right to complain to the Nigeria Data Protection Commission.
6. Cookies
Cookies are used to keep your cart between visits, remember your preferences, and measure aggregate traffic. You can disable cookies in your browser, though some Site features may stop working.
7. Changes
We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The latest version will always be on this page.